Sunday, 2 August 2015
Boko Haram kills seven in Borno community
The Borno State Police Command on Sunday confirmed the killing of seven persons after suspected Boko Haram terrorists attack on Malari village in Konduga Local Government Area of the state.
State Commissioner of Police, Mr. Aderemi Opadokun, stated this while speaking with newsmen in Maiduguri.
“Information available indicates that suspected terrorists attacked Malari village in Konduga Local Government Area on Saturday around 22.30 hours (10.30pm).
“The attackers burnt down some houses and killed seven persons in the village situated along Konduga-Maiduguri road,” Opadokun said.
He said security agents had already commenced investigations into the attack.
Fresh Graduate and Exp. Job Recruitment at MTN Nigeria–UPDATED
Fresh Graduate and Exp. Job Recruitment at MTN Nigeria–UPDATED
IN LAGOS, TELECOMMUNICATION JOBS - on Saturday, August 01, 2015 - No comments
MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Regulatory Affairs Manager
Location: Lagos
Job Descriptions
Provide input and guidance into proposed regulatory policies/ legislation ensuring that MTN N's interest is taken into account.
Draft and manage interconnects agreements and prepare capacity leasing agreements with incumbent operators and new entrants.
Influence the telecommunications sector competitive policies to attain a level playing field as well as monitor compliance with interconnect agreement and all interconnect related issues in the industry.
Review prepared infrastructure sharing guidelines/ agreements and national and international roaming agreements.
Research and identify new ways to generate revenue, as well as cost saving opportunities arising from competitive or regulatory developments.
Monitor and update MTNN on developments; bills, new policies, within the legislative/ regulatory arena; and follow up with regulatory authorities on submissions and other regulatory issues.
Manage relationship with Regulatory authorities and make presentations to key stakeholders such as Regulatory Agencies, National Assembly and other relevant fora. .
Support management and advice MTN N on interconnects agreements/relationship, licence conditions and compliance with regulations and legislation.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Job Condition
Standard working conditions
Experience & Training
Experience:
8 years experience in a commercial legal environment, alternatively within a legal & regulatory control body
Experience within the telecommunication environment is desirable
Training:
Courses, Seminars, Conferences & workshops in Telecommunication Regulation
Management Development Program
Minimum qualification
LLB or LLM
Application Closing Date
5th August, 2015.
Job Title: Trade Marketing Officer
Location: Lagos
Job Description
Build relationship between lower and upper levels (i.e. between Authorize distributors and Retailers), Support Trade partners by linking Retailers to Trade Partners' Point of Presence (PoP)
Ensure call cycle time of 20 visit a day per territory or as business requires
Identify, classify and support all players in channels of distribution and ensure weekly / monthly database update
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
Resolve all issues/queries with regards to activations, products and promotions
Direct all channel participants to MTN identified growth area within your territory
Establish consistent channel standards including branding as per channel recommendation.
Increase brand awareness - Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Manage stock in channel and provide appropriate reports as follows;
Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
Advice RSMs if there is need for focussed activity in territory to help move stock - As appropriate
Provide training on site to Increase product knowledge
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Follow up with product availability at Trade partners' Point of presence and provide weekly / monthly report
Ensure all visited outlets give info on where, when, price etc of products and provide weekly report
Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
Target 65% space within each outlet (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Ensure 100% POS Distribution to all channels of distribution within 14 days of release
Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) - Record and report weekly / monthly.
Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
Confirm that sub dealers and dealer branches are contacted and stock receipt / movement verified - Produce weekly report
Ensure areas in your territory without adequate TP point of presence is filled by encouraging TP to open up points
Provide Informal training in shops on products, services and promotions being run by marketing, channel or region and on the spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
Manage events and promos and perform post-promo evaluation
Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
Job Condition
Tool of trade vehicle provided
May be required to work extended hours / weekends
Work is carried out mostly in the field
A valid drivers license (Extensive local travel)
Experience & Training
Experience:
Post NYSC working experience which includes:
1 year Sales & Marketing experience in a fast moving consumer goods (FCMG) environment
Training:
Basic GSM
Basic Telecommunication Fundamentals
Merchandising Training
Selling
In-depth Handset training
Customer care
Coaching for results
Minimum Qualification
BA, BEd, BSc, BTech, HND or BArch in relevant discipline
Application Closing Date
6th August, 2015.
Job Title: CS Core Performance - Manager
Location: Lagos
Job Descriptions
Multi - technologies - 2G, 3G, LTE etc.
Multi - Vendor - Huawei, Ericsson, ZTE
Multi Services - Data, Voice, VAS
Service and Technology Convergence- Voice, Data, VOIP, EPC etc.
MS environment
Multi-layer Analysis of Performance
Technology evolution path for GSM- 2.5G/3G (GPRS, UMTS)
Value Added Services and time to market
Manage and maintain relationships with internal stakeholders
Liaise with other network department (operations, Planning and implementation)
Carryout GSM Core Network service and capacity audits and evaluations identifying and escalating congestion and impaired points to respective Planning & Optimization units
Monitor Core Network performance KPIs with the aim of identifying poor performance and escalate/follow up with responsible cross functional teams to improve performance and give customers desired experience.
Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation across Core TDM, IP & Signaling interfaces
Conduct capacity utilization analysis ensuring optimal allocation and utilization of deployed resources
Provide traffic growth trending as a guide/input to capacity forecasting and planning process
Analysis of SS7-ISUP & SIGTRAN information data for all interfaces and determine threshold breach that may impact optimal performance of the signaling network
Trigger responsible Planning units, coordinate and ensure timely network optimization including POI, Routing, traffic balancing and KPI improvement across all interconnected nodes
Ensure End to end Core Network Performance governance and vendor management within the Managed Service Contract
Perform Capacity monitoring/reporting quality indicators on own Nodes interconnection, POIs with PTOs and GSM operators
Analyze interconnect KPIs [ASR, ACD, NER] for A-interface, inter-MSC and POIs provide basis for optimization and interventions
Ensure roaming quality monitoring to help proactively reduce roaming challenges
IR21 roaming database audit and Roaming interconnection checks over GRX
Conduct post-implementation/optimization checks in conjunction with planning units to
Build and maintain knowledge repository of all capacity/network issues, optimization intervention and resolution details
Define network performance health pattern/benchmark with a view to managing distortion arising from introduction of new nodes or new technology
CS Core Performance Analysis
Interconnect Performance Analysis
Job Condition
Normal MTNN working conditions
May be required to work extended hours
International and National travel
Experience & Training
Experience:
8 years’ experience which includes:
5 years’ work experience in CS core planning, optimization or Performance in a GSM environment
3 years’ experience in Performance/quality assurance/planning of Core CS
2 years managerial/Supervisorial Experience
Detailed knowledge of control and Access layer technologies with ability to evaluate protocol context and terminations for all MGCP and H.248 end points
Expert technical knowledge of BSS/NSS protocols including SS7 MAP/ISUP, SIGTRAN, SCTP BICC,M3UA, M2UA, , BSSAP, SCCP
Conversant with supplementary service delivery platforms (SDP, STP, HLR, SMSC, IVR etc. and their performance criteria. Knowledge of interworking of the various network nodes and services platform
Ability to perform protocol analysis for CAP messages including CAP3
Excellent knowledge of TDM, IP/MPLS/Ethernet interfaces
Understanding and practicability of relevant GSMA practices dealing with Global Roaming Quality [ PRD IR-21, IR-81, IR-42].
Training:
Analytical, statistical and Presentation skills
Vendor and experts management
Minimum qualification
BEng, B.Sc, BTech or HND.
Application Closing Date
6th August, 2015.
Job Title: Trade Marketing Officer
Locations: North,East&West Regions
Slot: 4
Job Description
Build relationship between lower and upper levels (i.e. between Authorize distributors and Retailers), Support Trade partners by linking Retailers to Trade Partners' Point of Presence (PoP)
Ensure call cycle time of 20 visit a day per territory or as business requires
Identify, classify and support all players in channels of distribution and ensure weekly / monthly database update
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
Resolve all issues/queries with regards to activations, products and promotions
Direct all channel participants to MTN identified growth area within your territory
Establish consistent channel standards including branding as per channel recommendation.
Increase brand awareness - Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Manage stock in channel and provide appropriate reports as follows;
Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
Advice RSMs if there is need for focused activity in territory to help move stock - As appropriate
Provide training on site to Increase product knowledge
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Follow up with product availability at Trade partners' Point of presence and provide weekly / monthly report
Ensure all visited outlets give info on where, when, price etc of products and provide weekly report
Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
Target 65% space within each outlet (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Ensure 100% POS Distribution to all channels of distribution within 14 days of release
Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) - Record and report weekly / monthly.
Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
Confirm that sub dealers and dealer branches are contacted and stock receipt / movement verified - Produce weekly report
Ensure areas in your territory without adequate TP point of presence is filled by encouraging TP to open up points
Provide Informal training in shops on products, services and promotions being run by marketing, channel or region and on the spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
Manage events and promos and perform post-promo evaluation
Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
Job Condition
Tool of trade vehicle provided
May be required to work extended hours / weekends
Work is carried out mostly in the field
A valid drivers license (Extensive local travel)
Experience & Training
Experience:
Post NYSC working experience which includes:
1 year Sales & Marketing experience in a fast moving consumer goods (FCMG) environment
Training:
Basic GSM
Basic Telecommunication Fundamentals
Merchandising Training
Selling
In-depth Handset training
Customer care
Coaching for results
Minimum Qualification
BA, BEd, BSc, BTech, BEng, HND or BArch in relevant discipline.
Application Closing Date
6th August, 2015.
Job Title: PS Core & IP/MPLS Performance - Manager
Location: Lagos
Job Descriptions
Provide Network Performance report to ensure visibility to network performance,
Escalation and follow up on the Core PS and IP/MPLS domains exception to drive restoration of service
Carry out capacity monitoring/reporting of IP Network, (MPLS, Switches, Routers, and security devices - Firewalls, IPS etc.), PS Core Network Elements; (SGSN, GGSN, SASN, SAPC, etc. ) multimedia and Internet services platforms and interfaces (WAP Gateway, DNS, AAA/radius, internet upstream capacity) ensuring capacity constraints are avoided and available capacity efficiently distributed
Perform usage trend analysis for PS and IP network elements and connecting interfaces and use this to provide a guide to capacity forecasting and planning
Analysis of trend of mobility and session management reports for performance anomalies/exceptions; escalate to responsible teams and make recommendation for optimal performance.
Coordinate routine parameter audit and consistency checks on PS Core nodes (including QoS and PCRF application audit) to ensure consistent parameter setting to ensure improved network quality
Monitor PS Core and IP/MPLS Network Elements with the aim of identifying poor performance and escalating/follow up with responsible stakeholders to improve performance and give customers desired experience.
Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on PS Core and IP/MPLS Nodes performance.
Monitoring the Data network traffic and observe various trends to detect any potential bottlenecks in advance and engage relevant departments to facilitate its avoidance
Ensure provision of regular performance report to Management
Collate and analyze performance data against defined parameters and ensure proper monitoring of performance through data gathering and statistical reports.
Ensure tests and procedures are carried out, evaluated and properly understood and ensure product modifications are investigated.
Audit KPI definition and formula across the technologies
Analyze the performance KPI and Utilization evolutions, and make recommendation for improvement and efficient use
Provide an internal Network Quality and Audit function allowing independent and objective performance analysis of the network and its impact on the business including commercial promotion/activity impact analysis
Identify changes to performance framework as a result of new technology, design or processes, understand implication of such changes and ensure alignment with performance strategy by incorporating new KPIs to deliver optimal customer experience
Monitor network implementations and changes pre /post implementation ensuring minimal disruption to service performance, availability and quality
Monitor and benchmarks network KPIs driving optimum performance in the PS core and IP networks
Multi - technologies - 2G, 3G, LTE etc.
Multi - vendor - Huawei, Ericsson, ZTE
Multi services - Data, Voice, VAS
Service and technology convergence- Voice data, VOIP, EPC etc.
MS environment
Multi-layer Analysis of Performance
Technology evolution path for GSM 2.5G/3G (GPRS, UMTS)
Value Added Services and time to market
Maintain highest standards of network performance and quality as business transitions to Managed Services in both the rollout & operational environments
Multi-layer Analysis of network Performance & Quality
Liaise consistently with network group stakeholders to maintain acceptable levels of network/service performance, availability and quality
Definition of local, regional and industry specific measurement indices/ metric in collaboration with relevant stakeholders in network Group
Accurate reporting of network KPIs to both internal (NWG, CS,CR etc.) and external stakeholders (Regulators)
Liaise with other network department (operations, Planning and implementation)
Manage and maintain collaborative relationships with internal stakeholders
Job Condition
Normal MTNN working conditions
May be required to work extended hours
International and National travel
Experience & Training.
Experience & Training
Experience:
8 years’ experience which includes:
5 years’ work experience in IP/PS core preferably in a mobile company.
3 years’ experience in Performance/quality assurance/planning of Core PS and/IP transport.
Sound knowledge of IP protocols and PS core for telecom grade service.
2 years managerial/Supervisorial Experience.
Training:
PS Core Architecture and planning.
IP/MPLS training and/or certification.
IP Signaling.
Network performance and statistics.
Vendor and experts management.
Minimum qualification
BEng, B.Sc, BTech or HND.
Application Closing Date
6th August, 2015.
Job Title: Organizational Effectiveness Manager
Location: Lagos
Job Description
Assist the Senior Manager Organizational Effectiveness in designing, planning and implementing employee retention and culture management programs aligned to the overall strategic HR plan and vision of becoming an employer of choice.
Review pulse on internal and external market trends with a view to incorporating best practices on employee engagement and organizational effectiveness that aligns with the business culture and values.
Drive the implementation and adoption of culture initiatives including participation in employee engagement, implementation of annual GCA action plans and manage yearly performance of all Group Culture Audit dimensions
Conducts organizational diagnoses using defined methodologies & project management techniques to identify critical issues and root causes, provide an objective, data-driven perspective on relevant organizational and HR issues, implement appropriate interventions to address organizational findings, and measure the results.
Develop and manage employee engagement surveys including planning, execution and implementation of action plans thereof.
Evaluate and apply customized & available principles and frameworks, methods and tools to provide a broad range of business solutions designed to support MTNN business and leadership strategies, with a focus on enhancing organization effectiveness.
Builds relationships with HR Business Partners and internal customers to ascertain effectiveness of organizational effectiveness programs with a view to gaining understanding of business units' future challenges and ensuring organizational effectiveness programs are available and relevant.
Collaborate with leaning management to build organizational capabilities geared towards improving organizational growth
Drive the implementation of MTNN integrated KPI alignment and provide guidance on developing appropriate KPIs aligned to functional objectives and identifying tangible leading metrics to ensure success.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Identify, evaluate and track the development needs and performance of the Organization Development team, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
Support the culture of innovation across the organization.
Job Condition
Normal MTNN working conditions.
Local travel.
Experience & Training.
Experience
8 years' work experience including;
2 years in a supervisory capacity.
Experience in organizational effectiveness strategy and application, including change management, organizational assessment and design, strategic planning and employee engagement.
4 years within the Human Resources function of a reputable organization.
1 - 2 years’ experience in change management / project coordination preferably in a telecomm environment.
Demonstrated experience in driving organizational effectiveness initiatives.
Experience in a consulting / advisory role in HR.
Training:
Employee Relations.
Project Management.
HR processes and policies.
Application Closing Date
4th August, 2015.
Job Title: Commercial Legal Manager
Location: Nigeria
Job Description
Review legal cases, petitions and internal matters requiring legal input /perspective, consult with all relevant parties, advise on case/petition/legal related matter, provide recommendation on course of action and effectively take appropriate and approved action in accordance with the rules and regulations of MTNN.
Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, advising on company contracts relating to supplier agreements.
Administer controls to ensure compliance with statutory and regulatory requirements and effectively integrate ethics, compliance and preventive law efforts, ensuring MTNN activities are compliant with laid down laws and governing regulations/statutes.
Settle legal issues between MTNN and 3rd parties, assisting in managing liquidations and disputes.
Conduct proactive prevention of litigation, ensuring legal processes and services are effective and efficient in line with defined and approved design and rules.
Carry out legal (administrative) services work including liaison/correspondence with external bodies and organizations, conducting due diligence in structuring of deals relating to commercial transactions.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Job Condition
Travel - local and international
Experience & Training
Experience:
8 years of litigation and commercial experience.
Experience in handling and negotiating funding
In depth experience and understanding of the Nigerian framework
Training:
Telecommunications Regulatory Master Class
Arbitration and Alternative Dispute Resolution Initiatives
Labour and Pension Laws and Regulations
Effective Drafting and Negotiation Skills for Lawyers in Corporate entities
Management of External Solicitors and Litigation
Effective Debt Recovery and Debt Management Strategies
Finance for Lawyers
Copyright Laws and Intellectual Property Rights
Effective Due Diligence and Legal Investigations
Minimum qualification
A minimum of LLB in relevant discipline.
Application Closing Date
7th August, 2015.
Job Title: General Manager, IS Enterprise Service
Location: Nigeria
Job Description
Extract value from what we already have through cross-functional/and or regionally focused activities such as: multi-functional business optimisation, contracts review and negotiation, cross-functional capital/budget efficiency projects etc.
Innovation - identifying and taking advantage of new cross-functional business opportunities, e.g., through nurturing new business opportunities, products launched, product/process innovation, structural changes, etc.
Maintain leadership in the ICT/Digital industry by influencing state legislations & policies, participating in state level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
Enhance/expand MTN’s role in the larger national and ecosystem through participation as thought leader, executing regional/local CSR projects, involvement in (inter)industry non-ICT policy & think-tank activities, data analysis, reviews, etc.
Cross-functional people leadership activities: coaching, staff development and motivation, employee networks mentorship/support, cross-division employee engagement projects, faculty roles, talent mentorship, etc.
Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership/execution as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at Excom) etc
Facilitate and guide the processes for identification and justification of the information technology requirements of the various business sectors and co-ordinate the initiation of project proposals for meeting the requirements.
Ensure the strategic policy development processes are in accordance with norms and standards of MTN Group.
Ensure that corporate governance is implemented and adhered to within the IS division.
Direct the development of optimal and integrated IS plans for MTNN, consolidating various IT business plans and ensuring plans have clear indications of expected value contributions and in line with corporate vision and mission.
Develop framework, policies, standards, methodologies and procedures to guide IS operations and to enable the division to provide high quality services to customers and attain set goals and objectives of MTNN.
Lead the development comprehensive IT and data architecture that will balance the business, financial and technical demands both now and into the future and serves as a map.
Facilitate the coordination of the various aspects related to Information Systems Planning, such as the plan quality, the stakeholder’s requirements, plan outcome, etc.
Regularly monitor, review and report progress against the integrated IS plan and conduct business risk analysis, review technical audits and project post-implementation reviews.
Review risk for IS systems, develop IS Risk Management Strategy and ensure the deployment of risk mitigating action plans and business continuity of MTNN operations.
Create an ‘IS blueprint’ that addresses business needs and takes into consideration the Data Architecture, Systems Architecture and Computer Architecture of the organization and ensure that the business has a reliable 5 year IT roadmap covering potential industry developments as well as ISD initiatives.
Provide technical leadership /advice in the formulation and development of enterprise framework, policies/guidelines and ensure compliance of operations with MTN policies and procedures.
Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Occasional local and international travel often at short notice
Experience & Training
Experience:
12 years working experience including;
Senior management track record of 5 years or more in strategy formulation, technology forecasting, enterprise architecture, network economics, project management, operations management, strategic planning and quality control management.
3 years’ experience in relevant industry/sector
Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
Worked across diverse cultures and geographies
Training:
Information Architecture
ITIL Foundation Certificate, Practitioner in Availability and Capacity Management will be an added advantage
performance Testing execution and overall methodologies
TOGAF, COBIT, Agile
Self training on Digital and mobility frameworks
Minimum qualification
BSc, BArch, BEng, BTech, HND, BA or BEd
Application Closing Date
7th August, 2015.
Job Title: Business Planning Manager
Location: Nigeria
Job Description
Assess the MTNN business plan to articulate an understanding of the telecommunications industry as well as future developments to be taken into account
Liaise cross functionally with Finance in the overall business planning, budget and reforecast process
Review trends in the telecommunications industry and provide insight into issues and events that could be factored into the business planning process as it affects MTNN operations and services.
Develop internal and external sources of intelligence on a continuous basis and integrate /manage data and information from diverse sources to guide strategic plans and decision processes within the Marketing Division.
Review the budget process and ensure that quality drivers/assumptions for business plans and the business rules are correctly applied to the process and the forecasting scenarios.
Develop and maintain database of records, data and information that are relevant to the telecommunications industry and useful for planning and optimization of MTNN business activities.
Collaborate with other business units in developing business models and frameworks that support business decisions and business planning and assist in developing and reviewing scenarios within the models.
Review MTNN revenue and financial planning models, provide market share estimates based on market data and develop MTNN five year revenue and related financial projections.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Experience & Training
Experience:
A minimum of 8 years experience of which includes:
At least 2 years business planning experience in the telecoms environment or FMCG
Experience in hands-on accounting and financial forecasting
Strong talent for developing conclusions and recommendations from complex set of data
Training:
Forecasting principles
International Accounting Standards
OFA
Telecoms market - Basic Telecoms Fundamentals
Minimum Qualification
B.Sc, B.Tech, B.Eng, HND or BA
Application Closing Date
12th August, 2015.
Job Title: Senior Manager, Forensic Audit
Location: Lagos
Job Description
Financial Perspective:
Support the Shareholder return strategy by developing and implementing the Division's processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
Customer Perspective:
Serve MTNN's internal customers and provide solutions to improve the customer experience.
Drive an increase in MTNN's Net Promoter Score
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
Stakeholder Perspectives (10%)
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Partner with MTNN's Ecosystem Partners to deliver business value.
Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
Internal Perspective:
Review business environment and develop business plans to support fraud prevention and detection in MTN Nigeria.
Conceive, initiate, prioritize and lead the implementation of forensic audit initiatives.
Research, document, disseminate and implement industry best practices with regard to fraud prevention and detection.
Develop and establish internal fraud detection processes and systems, ensuring effectiveness and efficiency.
Design and implement fraud prevention metrics to measure current processes or procedural changes relative to fraud.
Plan and co-ordinate the work of investigation teams and ensure ongoing adherence to audit and investigation methodologies and standards (Certified Fraud Examiners, International Internal Audit Standards etc).
Review complex, non-standard, ad hoc requests relating to fraud detection, investigation or prevention and provide effective, reliable and sustainable solutions.
Develop positive working relationship with other departments as well as external parties to enhance the operations of the forensic auditing team.
Periodically review the adequacy of tools, methodologies, procedures and processes used in carrying out forensic audit tasks with a view to enhancing the performance of the team and eliminate fraud.
Develop reports for disciplinary hearing or court case.
People (Learning & Growth):
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Willingness to travel at short notice
Experience & Training
Experience:
Minimum 10 years' experience including:
Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
Worked across diverse cultures and geographies advantageous
4 years of fraud operational and/or policy experience
2 years in accounting firm or law firm
Training:
Internal Audit.
Fraud Management.
People management
Risk management
General management
Minimum Qualification
LLB, B.Sc, B.Eng, BA or HND
Application Closing Date
13th August, 2015.
How to Apply
Interested and qualified candidates should:
Click here to Apply
Fresh Graduate and Exp. Job Recruitment at MTN Nigeria–UPDATED
Fresh Graduate and Exp. Job Recruitment at MTN Nigeria–UPDATED
IN LAGOS, TELECOMMUNICATION JOBS - on Saturday, August 01, 2015 - No comments
MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Regulatory Affairs Manager
Location: Lagos
Job Descriptions
Provide input and guidance into proposed regulatory policies/ legislation ensuring that MTN N's interest is taken into account.
Draft and manage interconnects agreements and prepare capacity leasing agreements with incumbent operators and new entrants.
Influence the telecommunications sector competitive policies to attain a level playing field as well as monitor compliance with interconnect agreement and all interconnect related issues in the industry.
Review prepared infrastructure sharing guidelines/ agreements and national and international roaming agreements.
Research and identify new ways to generate revenue, as well as cost saving opportunities arising from competitive or regulatory developments.
Monitor and update MTNN on developments; bills, new policies, within the legislative/ regulatory arena; and follow up with regulatory authorities on submissions and other regulatory issues.
Manage relationship with Regulatory authorities and make presentations to key stakeholders such as Regulatory Agencies, National Assembly and other relevant fora. .
Support management and advice MTN N on interconnects agreements/relationship, licence conditions and compliance with regulations and legislation.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Job Condition
Standard working conditions
Experience & Training
Experience:
8 years experience in a commercial legal environment, alternatively within a legal & regulatory control body
Experience within the telecommunication environment is desirable
Training:
Courses, Seminars, Conferences & workshops in Telecommunication Regulation
Management Development Program
Minimum qualification
LLB or LLM
Application Closing Date
5th August, 2015.
Job Title: Trade Marketing Officer
Location: Lagos
Job Description
Build relationship between lower and upper levels (i.e. between Authorize distributors and Retailers), Support Trade partners by linking Retailers to Trade Partners' Point of Presence (PoP)
Ensure call cycle time of 20 visit a day per territory or as business requires
Identify, classify and support all players in channels of distribution and ensure weekly / monthly database update
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
Resolve all issues/queries with regards to activations, products and promotions
Direct all channel participants to MTN identified growth area within your territory
Establish consistent channel standards including branding as per channel recommendation.
Increase brand awareness - Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Manage stock in channel and provide appropriate reports as follows;
Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
Advice RSMs if there is need for focussed activity in territory to help move stock - As appropriate
Provide training on site to Increase product knowledge
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Follow up with product availability at Trade partners' Point of presence and provide weekly / monthly report
Ensure all visited outlets give info on where, when, price etc of products and provide weekly report
Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
Target 65% space within each outlet (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Ensure 100% POS Distribution to all channels of distribution within 14 days of release
Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) - Record and report weekly / monthly.
Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
Confirm that sub dealers and dealer branches are contacted and stock receipt / movement verified - Produce weekly report
Ensure areas in your territory without adequate TP point of presence is filled by encouraging TP to open up points
Provide Informal training in shops on products, services and promotions being run by marketing, channel or region and on the spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
Manage events and promos and perform post-promo evaluation
Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
Job Condition
Tool of trade vehicle provided
May be required to work extended hours / weekends
Work is carried out mostly in the field
A valid drivers license (Extensive local travel)
Experience & Training
Experience:
Post NYSC working experience which includes:
1 year Sales & Marketing experience in a fast moving consumer goods (FCMG) environment
Training:
Basic GSM
Basic Telecommunication Fundamentals
Merchandising Training
Selling
In-depth Handset training
Customer care
Coaching for results
Minimum Qualification
BA, BEd, BSc, BTech, HND or BArch in relevant discipline
Application Closing Date
6th August, 2015.
Job Title: CS Core Performance - Manager
Location: Lagos
Job Descriptions
Multi - technologies - 2G, 3G, LTE etc.
Multi - Vendor - Huawei, Ericsson, ZTE
Multi Services - Data, Voice, VAS
Service and Technology Convergence- Voice, Data, VOIP, EPC etc.
MS environment
Multi-layer Analysis of Performance
Technology evolution path for GSM- 2.5G/3G (GPRS, UMTS)
Value Added Services and time to market
Manage and maintain relationships with internal stakeholders
Liaise with other network department (operations, Planning and implementation)
Carryout GSM Core Network service and capacity audits and evaluations identifying and escalating congestion and impaired points to respective Planning & Optimization units
Monitor Core Network performance KPIs with the aim of identifying poor performance and escalate/follow up with responsible cross functional teams to improve performance and give customers desired experience.
Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation across Core TDM, IP & Signaling interfaces
Conduct capacity utilization analysis ensuring optimal allocation and utilization of deployed resources
Provide traffic growth trending as a guide/input to capacity forecasting and planning process
Analysis of SS7-ISUP & SIGTRAN information data for all interfaces and determine threshold breach that may impact optimal performance of the signaling network
Trigger responsible Planning units, coordinate and ensure timely network optimization including POI, Routing, traffic balancing and KPI improvement across all interconnected nodes
Ensure End to end Core Network Performance governance and vendor management within the Managed Service Contract
Perform Capacity monitoring/reporting quality indicators on own Nodes interconnection, POIs with PTOs and GSM operators
Analyze interconnect KPIs [ASR, ACD, NER] for A-interface, inter-MSC and POIs provide basis for optimization and interventions
Ensure roaming quality monitoring to help proactively reduce roaming challenges
IR21 roaming database audit and Roaming interconnection checks over GRX
Conduct post-implementation/optimization checks in conjunction with planning units to
Build and maintain knowledge repository of all capacity/network issues, optimization intervention and resolution details
Define network performance health pattern/benchmark with a view to managing distortion arising from introduction of new nodes or new technology
CS Core Performance Analysis
Interconnect Performance Analysis
Job Condition
Normal MTNN working conditions
May be required to work extended hours
International and National travel
Experience & Training
Experience:
8 years’ experience which includes:
5 years’ work experience in CS core planning, optimization or Performance in a GSM environment
3 years’ experience in Performance/quality assurance/planning of Core CS
2 years managerial/Supervisorial Experience
Detailed knowledge of control and Access layer technologies with ability to evaluate protocol context and terminations for all MGCP and H.248 end points
Expert technical knowledge of BSS/NSS protocols including SS7 MAP/ISUP, SIGTRAN, SCTP BICC,M3UA, M2UA, , BSSAP, SCCP
Conversant with supplementary service delivery platforms (SDP, STP, HLR, SMSC, IVR etc. and their performance criteria. Knowledge of interworking of the various network nodes and services platform
Ability to perform protocol analysis for CAP messages including CAP3
Excellent knowledge of TDM, IP/MPLS/Ethernet interfaces
Understanding and practicability of relevant GSMA practices dealing with Global Roaming Quality [ PRD IR-21, IR-81, IR-42].
Training:
Analytical, statistical and Presentation skills
Vendor and experts management
Minimum qualification
BEng, B.Sc, BTech or HND.
Application Closing Date
6th August, 2015.
Job Title: Trade Marketing Officer
Locations: North,East&West Regions
Slot: 4
Job Description
Build relationship between lower and upper levels (i.e. between Authorize distributors and Retailers), Support Trade partners by linking Retailers to Trade Partners' Point of Presence (PoP)
Ensure call cycle time of 20 visit a day per territory or as business requires
Identify, classify and support all players in channels of distribution and ensure weekly / monthly database update
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report
Resolve all issues/queries with regards to activations, products and promotions
Direct all channel participants to MTN identified growth area within your territory
Establish consistent channel standards including branding as per channel recommendation.
Increase brand awareness - Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Manage stock in channel and provide appropriate reports as follows;
Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories
Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.
Advice RSMs if there is need for focused activity in territory to help move stock - As appropriate
Provide training on site to Increase product knowledge
Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
Follow up with product availability at Trade partners' Point of presence and provide weekly / monthly report
Ensure all visited outlets give info on where, when, price etc of products and provide weekly report
Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly
Target 65% space within each outlet (Trade marketing team will measure)
Support all identified outlets with 100% merchandizing as appropriate and defined.
Ensure 100% POS Distribution to all channels of distribution within 14 days of release
Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages
Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) - Record and report weekly / monthly.
Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP
Confirm that sub dealers and dealer branches are contacted and stock receipt / movement verified - Produce weekly report
Ensure areas in your territory without adequate TP point of presence is filled by encouraging TP to open up points
Provide Informal training in shops on products, services and promotions being run by marketing, channel or region and on the spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
Manage events and promos and perform post-promo evaluation
Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory
Job Condition
Tool of trade vehicle provided
May be required to work extended hours / weekends
Work is carried out mostly in the field
A valid drivers license (Extensive local travel)
Experience & Training
Experience:
Post NYSC working experience which includes:
1 year Sales & Marketing experience in a fast moving consumer goods (FCMG) environment
Training:
Basic GSM
Basic Telecommunication Fundamentals
Merchandising Training
Selling
In-depth Handset training
Customer care
Coaching for results
Minimum Qualification
BA, BEd, BSc, BTech, BEng, HND or BArch in relevant discipline.
Application Closing Date
6th August, 2015.
Job Title: PS Core & IP/MPLS Performance - Manager
Location: Lagos
Job Descriptions
Provide Network Performance report to ensure visibility to network performance,
Escalation and follow up on the Core PS and IP/MPLS domains exception to drive restoration of service
Carry out capacity monitoring/reporting of IP Network, (MPLS, Switches, Routers, and security devices - Firewalls, IPS etc.), PS Core Network Elements; (SGSN, GGSN, SASN, SAPC, etc. ) multimedia and Internet services platforms and interfaces (WAP Gateway, DNS, AAA/radius, internet upstream capacity) ensuring capacity constraints are avoided and available capacity efficiently distributed
Perform usage trend analysis for PS and IP network elements and connecting interfaces and use this to provide a guide to capacity forecasting and planning
Analysis of trend of mobility and session management reports for performance anomalies/exceptions; escalate to responsible teams and make recommendation for optimal performance.
Coordinate routine parameter audit and consistency checks on PS Core nodes (including QoS and PCRF application audit) to ensure consistent parameter setting to ensure improved network quality
Monitor PS Core and IP/MPLS Network Elements with the aim of identifying poor performance and escalating/follow up with responsible stakeholders to improve performance and give customers desired experience.
Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on PS Core and IP/MPLS Nodes performance.
Monitoring the Data network traffic and observe various trends to detect any potential bottlenecks in advance and engage relevant departments to facilitate its avoidance
Ensure provision of regular performance report to Management
Collate and analyze performance data against defined parameters and ensure proper monitoring of performance through data gathering and statistical reports.
Ensure tests and procedures are carried out, evaluated and properly understood and ensure product modifications are investigated.
Audit KPI definition and formula across the technologies
Analyze the performance KPI and Utilization evolutions, and make recommendation for improvement and efficient use
Provide an internal Network Quality and Audit function allowing independent and objective performance analysis of the network and its impact on the business including commercial promotion/activity impact analysis
Identify changes to performance framework as a result of new technology, design or processes, understand implication of such changes and ensure alignment with performance strategy by incorporating new KPIs to deliver optimal customer experience
Monitor network implementations and changes pre /post implementation ensuring minimal disruption to service performance, availability and quality
Monitor and benchmarks network KPIs driving optimum performance in the PS core and IP networks
Multi - technologies - 2G, 3G, LTE etc.
Multi - vendor - Huawei, Ericsson, ZTE
Multi services - Data, Voice, VAS
Service and technology convergence- Voice data, VOIP, EPC etc.
MS environment
Multi-layer Analysis of Performance
Technology evolution path for GSM 2.5G/3G (GPRS, UMTS)
Value Added Services and time to market
Maintain highest standards of network performance and quality as business transitions to Managed Services in both the rollout & operational environments
Multi-layer Analysis of network Performance & Quality
Liaise consistently with network group stakeholders to maintain acceptable levels of network/service performance, availability and quality
Definition of local, regional and industry specific measurement indices/ metric in collaboration with relevant stakeholders in network Group
Accurate reporting of network KPIs to both internal (NWG, CS,CR etc.) and external stakeholders (Regulators)
Liaise with other network department (operations, Planning and implementation)
Manage and maintain collaborative relationships with internal stakeholders
Job Condition
Normal MTNN working conditions
May be required to work extended hours
International and National travel
Experience & Training.
Experience & Training
Experience:
8 years’ experience which includes:
5 years’ work experience in IP/PS core preferably in a mobile company.
3 years’ experience in Performance/quality assurance/planning of Core PS and/IP transport.
Sound knowledge of IP protocols and PS core for telecom grade service.
2 years managerial/Supervisorial Experience.
Training:
PS Core Architecture and planning.
IP/MPLS training and/or certification.
IP Signaling.
Network performance and statistics.
Vendor and experts management.
Minimum qualification
BEng, B.Sc, BTech or HND.
Application Closing Date
6th August, 2015.
Job Title: Organizational Effectiveness Manager
Location: Lagos
Job Description
Assist the Senior Manager Organizational Effectiveness in designing, planning and implementing employee retention and culture management programs aligned to the overall strategic HR plan and vision of becoming an employer of choice.
Review pulse on internal and external market trends with a view to incorporating best practices on employee engagement and organizational effectiveness that aligns with the business culture and values.
Drive the implementation and adoption of culture initiatives including participation in employee engagement, implementation of annual GCA action plans and manage yearly performance of all Group Culture Audit dimensions
Conducts organizational diagnoses using defined methodologies & project management techniques to identify critical issues and root causes, provide an objective, data-driven perspective on relevant organizational and HR issues, implement appropriate interventions to address organizational findings, and measure the results.
Develop and manage employee engagement surveys including planning, execution and implementation of action plans thereof.
Evaluate and apply customized & available principles and frameworks, methods and tools to provide a broad range of business solutions designed to support MTNN business and leadership strategies, with a focus on enhancing organization effectiveness.
Builds relationships with HR Business Partners and internal customers to ascertain effectiveness of organizational effectiveness programs with a view to gaining understanding of business units' future challenges and ensuring organizational effectiveness programs are available and relevant.
Collaborate with leaning management to build organizational capabilities geared towards improving organizational growth
Drive the implementation of MTNN integrated KPI alignment and provide guidance on developing appropriate KPIs aligned to functional objectives and identifying tangible leading metrics to ensure success.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Identify, evaluate and track the development needs and performance of the Organization Development team, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
Support the culture of innovation across the organization.
Job Condition
Normal MTNN working conditions.
Local travel.
Experience & Training.
Experience
8 years' work experience including;
2 years in a supervisory capacity.
Experience in organizational effectiveness strategy and application, including change management, organizational assessment and design, strategic planning and employee engagement.
4 years within the Human Resources function of a reputable organization.
1 - 2 years’ experience in change management / project coordination preferably in a telecomm environment.
Demonstrated experience in driving organizational effectiveness initiatives.
Experience in a consulting / advisory role in HR.
Training:
Employee Relations.
Project Management.
HR processes and policies.
Application Closing Date
4th August, 2015.
Job Title: Commercial Legal Manager
Location: Nigeria
Job Description
Review legal cases, petitions and internal matters requiring legal input /perspective, consult with all relevant parties, advise on case/petition/legal related matter, provide recommendation on course of action and effectively take appropriate and approved action in accordance with the rules and regulations of MTNN.
Draft legal agreements and review all relevant documentation supporting contracts for authenticity and validity, advising on company contracts relating to supplier agreements.
Administer controls to ensure compliance with statutory and regulatory requirements and effectively integrate ethics, compliance and preventive law efforts, ensuring MTNN activities are compliant with laid down laws and governing regulations/statutes.
Settle legal issues between MTNN and 3rd parties, assisting in managing liquidations and disputes.
Conduct proactive prevention of litigation, ensuring legal processes and services are effective and efficient in line with defined and approved design and rules.
Carry out legal (administrative) services work including liaison/correspondence with external bodies and organizations, conducting due diligence in structuring of deals relating to commercial transactions.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Job Condition
Travel - local and international
Experience & Training
Experience:
8 years of litigation and commercial experience.
Experience in handling and negotiating funding
In depth experience and understanding of the Nigerian framework
Training:
Telecommunications Regulatory Master Class
Arbitration and Alternative Dispute Resolution Initiatives
Labour and Pension Laws and Regulations
Effective Drafting and Negotiation Skills for Lawyers in Corporate entities
Management of External Solicitors and Litigation
Effective Debt Recovery and Debt Management Strategies
Finance for Lawyers
Copyright Laws and Intellectual Property Rights
Effective Due Diligence and Legal Investigations
Minimum qualification
A minimum of LLB in relevant discipline.
Application Closing Date
7th August, 2015.
Job Title: General Manager, IS Enterprise Service
Location: Nigeria
Job Description
Extract value from what we already have through cross-functional/and or regionally focused activities such as: multi-functional business optimisation, contracts review and negotiation, cross-functional capital/budget efficiency projects etc.
Innovation - identifying and taking advantage of new cross-functional business opportunities, e.g., through nurturing new business opportunities, products launched, product/process innovation, structural changes, etc.
Maintain leadership in the ICT/Digital industry by influencing state legislations & policies, participating in state level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
Enhance/expand MTN’s role in the larger national and ecosystem through participation as thought leader, executing regional/local CSR projects, involvement in (inter)industry non-ICT policy & think-tank activities, data analysis, reviews, etc.
Cross-functional people leadership activities: coaching, staff development and motivation, employee networks mentorship/support, cross-division employee engagement projects, faculty roles, talent mentorship, etc.
Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership/execution as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at Excom) etc
Facilitate and guide the processes for identification and justification of the information technology requirements of the various business sectors and co-ordinate the initiation of project proposals for meeting the requirements.
Ensure the strategic policy development processes are in accordance with norms and standards of MTN Group.
Ensure that corporate governance is implemented and adhered to within the IS division.
Direct the development of optimal and integrated IS plans for MTNN, consolidating various IT business plans and ensuring plans have clear indications of expected value contributions and in line with corporate vision and mission.
Develop framework, policies, standards, methodologies and procedures to guide IS operations and to enable the division to provide high quality services to customers and attain set goals and objectives of MTNN.
Lead the development comprehensive IT and data architecture that will balance the business, financial and technical demands both now and into the future and serves as a map.
Facilitate the coordination of the various aspects related to Information Systems Planning, such as the plan quality, the stakeholder’s requirements, plan outcome, etc.
Regularly monitor, review and report progress against the integrated IS plan and conduct business risk analysis, review technical audits and project post-implementation reviews.
Review risk for IS systems, develop IS Risk Management Strategy and ensure the deployment of risk mitigating action plans and business continuity of MTNN operations.
Create an ‘IS blueprint’ that addresses business needs and takes into consideration the Data Architecture, Systems Architecture and Computer Architecture of the organization and ensure that the business has a reliable 5 year IT roadmap covering potential industry developments as well as ISD initiatives.
Provide technical leadership /advice in the formulation and development of enterprise framework, policies/guidelines and ensure compliance of operations with MTN policies and procedures.
Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Occasional local and international travel often at short notice
Experience & Training
Experience:
12 years working experience including;
Senior management track record of 5 years or more in strategy formulation, technology forecasting, enterprise architecture, network economics, project management, operations management, strategic planning and quality control management.
3 years’ experience in relevant industry/sector
Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
Worked across diverse cultures and geographies
Training:
Information Architecture
ITIL Foundation Certificate, Practitioner in Availability and Capacity Management will be an added advantage
performance Testing execution and overall methodologies
TOGAF, COBIT, Agile
Self training on Digital and mobility frameworks
Minimum qualification
BSc, BArch, BEng, BTech, HND, BA or BEd
Application Closing Date
7th August, 2015.
Job Title: Business Planning Manager
Location: Nigeria
Job Description
Assess the MTNN business plan to articulate an understanding of the telecommunications industry as well as future developments to be taken into account
Liaise cross functionally with Finance in the overall business planning, budget and reforecast process
Review trends in the telecommunications industry and provide insight into issues and events that could be factored into the business planning process as it affects MTNN operations and services.
Develop internal and external sources of intelligence on a continuous basis and integrate /manage data and information from diverse sources to guide strategic plans and decision processes within the Marketing Division.
Review the budget process and ensure that quality drivers/assumptions for business plans and the business rules are correctly applied to the process and the forecasting scenarios.
Develop and maintain database of records, data and information that are relevant to the telecommunications industry and useful for planning and optimization of MTNN business activities.
Collaborate with other business units in developing business models and frameworks that support business decisions and business planning and assist in developing and reviewing scenarios within the models.
Review MTNN revenue and financial planning models, provide market share estimates based on market data and develop MTNN five year revenue and related financial projections.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Experience & Training
Experience:
A minimum of 8 years experience of which includes:
At least 2 years business planning experience in the telecoms environment or FMCG
Experience in hands-on accounting and financial forecasting
Strong talent for developing conclusions and recommendations from complex set of data
Training:
Forecasting principles
International Accounting Standards
OFA
Telecoms market - Basic Telecoms Fundamentals
Minimum Qualification
B.Sc, B.Tech, B.Eng, HND or BA
Application Closing Date
12th August, 2015.
Job Title: Senior Manager, Forensic Audit
Location: Lagos
Job Description
Financial Perspective:
Support the Shareholder return strategy by developing and implementing the Division's processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
Customer Perspective:
Serve MTNN's internal customers and provide solutions to improve the customer experience.
Drive an increase in MTNN's Net Promoter Score
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
Stakeholder Perspectives (10%)
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Partner with MTNN's Ecosystem Partners to deliver business value.
Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
Internal Perspective:
Review business environment and develop business plans to support fraud prevention and detection in MTN Nigeria.
Conceive, initiate, prioritize and lead the implementation of forensic audit initiatives.
Research, document, disseminate and implement industry best practices with regard to fraud prevention and detection.
Develop and establish internal fraud detection processes and systems, ensuring effectiveness and efficiency.
Design and implement fraud prevention metrics to measure current processes or procedural changes relative to fraud.
Plan and co-ordinate the work of investigation teams and ensure ongoing adherence to audit and investigation methodologies and standards (Certified Fraud Examiners, International Internal Audit Standards etc).
Review complex, non-standard, ad hoc requests relating to fraud detection, investigation or prevention and provide effective, reliable and sustainable solutions.
Develop positive working relationship with other departments as well as external parties to enhance the operations of the forensic auditing team.
Periodically review the adequacy of tools, methodologies, procedures and processes used in carrying out forensic audit tasks with a view to enhancing the performance of the team and eliminate fraud.
Develop reports for disciplinary hearing or court case.
People (Learning & Growth):
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Willingness to travel at short notice
Experience & Training
Experience:
Minimum 10 years' experience including:
Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
Worked across diverse cultures and geographies advantageous
4 years of fraud operational and/or policy experience
2 years in accounting firm or law firm
Training:
Internal Audit.
Fraud Management.
People management
Risk management
General management
Minimum Qualification
LLB, B.Sc, B.Eng, BA or HND
Application Closing Date
13th August, 2015.
How to Apply
Interested and qualified candidates should:
Click here to Apply
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